Here you'll find a clear, transparent account of how your personal information is collected, used, and kept secure on caseno. Your privacy is our highest priority.
A quick overview of the key pillars of caseno's privacy policy.
Caseno uses SSL/TLS encryption technology. All your personal and financial information is transmitted and stored in fully encrypted form.
Your personal information is never sold to third parties. caseno uses data solely for service improvement and legal compliance.
You can view, update, or request deletion of your stored information at any time. You have full control over your data.
All data is stored on secure servers with regular backups. Multiple layers of security are in place to protect your information from unauthorized access.
Caseno only uses essential cookies. You can manage cookies through your browser settings and reject any non-essential ones.
Caseno's Privacy Policy follows international data protection standards. We always comply with applicable laws and regulations.
Under caseno's Privacy Policy, you enjoy the following rights.
You can contact support at any time to request a copy of the information caseno holds about you.
You can contact the support team to correct any inaccurate or incomplete information stored in your account.
You may request the deletion of certain data after closing your account, though exceptions apply where legal obligations require us to retain it.
You have the right to request that caseno restrict the processing of your data in certain circumstances.
You may request a copy of your personal information in a structured format.
You have the right to object to the use of your data for marketing or profiling purposes, and caseno will honor that request.
Welcome to caseno. This Privacy Policy ("Policy") applies to the caseno.net platform and all related services. By using the caseno website or app, you are considered to have accepted the terms of this Privacy Policy.
We understand how important your privacy is. That's why caseno has followed a "Privacy First" principle from day one. This document clearly explains how and why your personal information is used.
This privacy policy is an integral part of caseno's terms and conditions. Please read it in full before using caseno. For any questions, contact us at support@caseno.net.
This policy has been written in Bangla for the convenience of users in Bangladesh. If anything is unclear, please contact caseno support directly.
Caseno collects your information in several ways. Below is a detailed breakdown of what information is collected and under what circumstances:
When you open an account with caseno, we collect the following information:
To verify identity and prevent money laundering, caseno may collect the following documents:
Some information is collected automatically while you use caseno:
| Data Type | What Is Collected | Purpose |
|---|---|---|
| Device information | Device type, OS, browser | Compliance Assured |
| Network Information | IP address, location (country) | Security & Fraud Prevention |
| Usage Data | Login times, game history, session duration | Service improvement |
| Transaction information | Deposit/Withdrawal Records | Financial Security |
| Cookie data | Session & Preference Data | User Experience Improvement |
Caseno only collects information that is strictly necessary to provide its services. No additional data is collected beyond that.
Caseno uses the information it collects only for specific purposes consistent with this Privacy Policy. The primary reasons your data is used are outlined below:
Caseno does not and will never sell your information to third parties for advertising purposes.
Cookies are small text files stored in your browser. caseno uses various types of cookies to enhance your user experience and ensure platform security.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining login sessions, security | Until End of Session |
| Preference Cookies | Remembering language and display preferences | 1 Year |
| Analytics cookies | User Behavior Analytics | 3 Months |
| Security Cookies | Fraud & Unauthorized Access Prevention | 7 Days |
You can manage or reject cookies through your browser settings. However, disabling essential cookies may prevent some key features of caseno from functioning properly.
Caseno does not use any third-party tracking or advertising cookies. Your browsing activity is never shared with external advertising networks.
Caseno uses industry-leading security technology to protect your data. Our security framework consists of the following layers:
No system on the internet is 100% secure. We recommend keeping your password confidential and changing it regularly.
Caseno retains your information only for as long as necessary to provide services or meet legal obligations. Retention periods for different types of data are outlined below:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Requirements |
| Transaction Records | 7 Years | Anti-Money Laundering Laws |
| KYC Documents | 5 Years After Account Closure | Regulatory Requirements |
| Customer Support Logs | 3 Years | Dispute Resolution |
| Session Logs | 90 days | Security Monitoring |
| Cookie data | 1 Year From Session | User Preferences |
Once the designated retention period expires, your data is securely deleted or anonymized. While it may not always be possible to notify you beforehand, caseno strictly adheres to its established data retention schedule.
Caseno strictly prohibits registration and use of its services by anyone under the age of 18. Date of birth is verified at registration, and age is confirmed during the KYC process.
If caseno discovers that a minor has opened an account using false information, the account will be immediately closed and all collected data will be deleted.
If a parent or guardian discovers that their child is using caseno, please contact us immediately at support@caseno.net. We will act promptly.
Caseno may update this Privacy Policy from time to time. If significant changes are made, you will be notified in the following ways:
Continued use of caseno after an updated policy is published will be taken as your acceptance of the new terms. We recommend checking this page regularly.
To request a previous version of our Privacy Policy, email support@caseno.net. caseno keeps archived copies on file.
For any questions, requests, or complaints regarding this privacy policy, please contact caseno's data protection team:
We typically respond within 48 hours. Complex matters may take up to 7 business days. For more information, please visit our Help Center or FAQ Page View.
Once you've reviewed our Privacy Policy, feel free to register and enjoy gaming in a trusted environment.